Return & Refund Policy

At Ardah Organics, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully before placing your order.

Returns

We accept returns within 2 days of delivery. To be eligible for a return, items must be unused, unopened, and in their original packaging.

Non-Returnable Items

Due to hygiene and safety reasons, the following items cannot be returned:

• Opened or used skincare products
• Items purchased on sale or during promotions

How to Initiate a Return

To initiate a return, please contact us at ardah2026@gmail.com with your order number and reason for return. We will guide you through the process promptly.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7–10 business days.

Shipping Costs

Return shipping costs are the responsibility of the customer, unless the item received was damaged or incorrect.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos and your order details. We will arrange a replacement or full refund at no extra cost to you.

Contact Us

For any return or refund queries, reach us at ardah2026@gmail.com or through our contact page.